Frequently Asked Questions

Frequently asked questions

How do I order?

Pick your vehicle, add the parts you need to My list and press Get my code. Call (972) 263-1986 and read the 6-digit code to a sales agent: they have your parts on screen and finish the sale with you. The code works for 7 days.

What is a CAPA part?

CAPA certified parts are tested to fit and perform like the original. They are marked with a yellow CAPA label.

What does "Damaged" mean?

Damaged parts have cosmetic or shipping damage and are sold at a discount. They cannot be returned.

A part is out of stock. Can you get it?

Switch on Show out-of-stock parts to see what we carry. Commercial accounts may be able to back-order it (back-ordered parts cannot be returned): call us.

Are you tax exempt friendly?

Yes. Send your Texas resale certificate and permit under Account → Tax exemption.

How do I return a part?

See the Returns Policy and request an RA number under Account → Returns.

What are your hours?

Mon-Fri 8am-6pm · Sat 3-9pm (some Saturdays).

Questions? Call (972) 263-1986 · Mon-Fri 8am-6pm · Sat 3-9pm (some Saturdays)